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• Performance
• Statistical analysis
• Assessment of unsatisfactory performance
• Unsatisfactory performance – action criteria
• Persistent Unsatisfactory Performance (PUP)
• National Quality Assurance Advisory Panel (NQAAP)
• External performance monitoring

External performance monitoring

The process and criteria for unsatisfactory performance are determined and approved by the UK National Quality Assurance Advisory Panel (NQAAP) for Haematology.

The Scheme is monitored via annual written and verbal reports to the NQAAP.

All PUP must be reported to NQAAP on a 3 monthly basis. NQAAP will then contact the participant as necessary. The Panel report to the Joint Working Group (JWG) for Quality Assurance which is accountable to the Royal College of Pathologists. Details of PUP are only escalated from NQAAP to JWG if not resolved.